Last updated: February 2026

Who We Are

Our website address is: https://digitalcnc.ai

DigitalCNC (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains what data we collect, how we use it, and your rights in relation to that data.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible publicly in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images on the site.

Cookies

We use cookies to enhance user experience and website functionality.

Comment Cookies

If you leave a comment, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so you do not have to re-enter details when leaving another comment. These cookies last for one year.

Editor Cookies

If you edit or publish an article, an additional cookie is saved in your browser. This includes no personal data and simply indicates the post ID of the edited article. It expires after one day.

Analytics & Performance Cookies

We may also use analytics tools (such as Google Analytics or similar platforms) to understand how visitors use our website. These cookies collect anonymised usage data such as pages visited, time on site, and referral sources.

You can control or disable cookies through your browser settings.

AI & Form Submissions

If you submit information via forms, chat tools, demos, or AI-powered features on this website:

  • We may collect your name, email, company, and submitted content.
  • This data is used to respond to enquiries, provide services, improve AI outputs, and support business operations.
  • Submitted content may be processed by secure third-party AI infrastructure providers strictly for service delivery.
  • We do not use confidential client inputs for public model training.

Embedded Content From Other Websites

Articles or pages on this site may include embedded content (e.g., videos, images, articles).

Embedded content behaves exactly as if the visitor has visited the originating website. These third-party sites may:

  • Collect data about you
  • Use cookies
  • Embed additional tracking
  • Monitor your interaction with embedded content

This includes tracking interactions if you are logged into those external platforms.

Who We Share Your Data With

We only share data where necessary, including:

  • Spam detection services
  • Website hosting providers
  • Analytics providers
  • CRM or email marketing platforms
  • AI infrastructure providers (for service delivery)

If you request a password reset, your IP address will be included in the reset email.

We do not sell personal data to third parties.

How Long We Retain Your Data

  • Comments and metadata are retained indefinitely to recognise and approve follow-ups automatically.
  • Registered user profile data is stored while the account remains active.
  • Contact form submissions are typically retained for customer service and record-keeping purposes unless deletion is requested.

What Rights You Have Over Your Data

Depending on your jurisdiction (e.g., UK GDPR, EU GDPR, CCPA), you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Request restriction of processing
  • Object to processing
  • Request data portability

If you have an account or have left comments, you can request an exported file of the personal data we hold about you. You can also request that we erase your personal data, excluding data we must retain for legal, administrative, or security purposes.

To make a request, contact us using the details below.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

Data may be processed on secure servers located in the UK, EU, or other jurisdictions where our service providers operate, always under appropriate data protection safeguards.

Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • SSL encryption
  • Secure hosting infrastructure
  • Access controls
  • Software updates and monitoring

However, no online transmission is ever 100% secure.

Third-Party Services

We may use trusted third-party tools including (but not limited to):

  • Website hosting providers
  • Analytics platforms
  • CRM/email marketing systems
  • AI processing services

Each provider processes data in accordance with their own privacy policies and applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or your personal data, you can contact:

DigitalCNC
Website: https://digitalcnc.ai
Email: hello@digitalcnc.ai